Channel: Toastmasters International

Category: Nonprofits & Activism

Description: Watch customer satisfaction expert Ruby Newell-Legner on the Toastmasters stage as she provides strategies for clubs that want to make every visitor a fascinated fan and keep all club members coming back for more. For additional tips, read her article in the May 2021 Toastmaster magazine. toastmasters.org/magazine/magazine-issues/2021/may/successful-leadership